Privacy Policy
Last updated: July 20, 2026
1. What this policy covers
This policy describes how Tiders ("we", "us") collects, uses, and protects personal information when you use tiders.ai and the Tiders application at app.tiders.ai. By using the service you agree to this policy.
2. Information we collect
- Account information: your email address, name, and profile picture as provided through our identity provider when you sign up or sign in.
- Content you create: your watchlist, your trade journal (rides, actions, fill prices, share counts, and the notes you write), and settings.
- Waitlist email: if you join the waitlist, the email address you submit, stored only after you confirm via the double opt-in email.
- Automatic information: standard technical data such as IP address, browser type, and pages visited. Our website analytics are cookieless and privacy-preserving: we do not use tracking cookies or advertising pixels.
3. How we use it
- To provide and operate the service, including your journal and watchlist.
- To send you service emails you request (waitlist confirmation, account emails).
- To secure the service and prevent abuse.
- To understand aggregate usage of the website through cookieless analytics.
We do not sell your personal information.
4. Service providers
We use a small set of processors to run Tiders. Each receives only what its function requires:
| Provider | Purpose | Location |
|---|---|---|
| Auth0 (Okta) | Identity and sign-in | United States |
| Supabase | Database and storage | United States |
| Resend | Email delivery (waitlist, service emails) | United States |
| Vercel | Website hosting and cookieless analytics | United States |
| Railway | Application backend hosting | United States |
Market data shown in Tiders comes from third-party market data sources; those sources receive no personal information about you.
5. International transfers
Your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
6. Your rights
Depending on where you live, you may have the right to access, correct, export, restrict, object to the processing of, or delete your personal information, and to withdraw consent where processing is based on consent. The application includes built-in account export and account deletion. For any request, contact hello@tiders.ai — we respond within 30 days. You also have the right to complain to your local data protection authority.
7. Data retention
We keep your information while your account is active. If you delete your account, your personal information and journal are deleted. Waitlist emails are kept until you unsubscribe or the waitlist is retired.
8. Children
Tiders is not directed at children and may not be used by anyone under 18. We do not knowingly collect information from children.
9. Changes
We may update this policy as the service evolves. Material changes will be announced on this page with a new "last updated" date.
10. Contact
Questions about privacy: hello@tiders.ai.